Service Reviews For Sport Clips Haircuts of Independence

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2 rating

Ok so I have used Sports Clips for years. Mainly in South Florida. I moved back up to Springfield, Ohio and of recent have never received such crappy service. The Manager Tia and the previous Shannon are anything but Managers and fell in the position by default. They keep hours that fits their needs and I'm pretty sure they have friends or people checking in online and not planning on showing up when they don't feel like working or have to fill in at another store owned by this owner. Got my haircut today and as I was paying Tia walks up and is pretty much telling the girl that cut my hair that she messed up and how to do it different but no one offered to fix it. I payed $30 for the haircut to pretty much here behind my back that it was messed up. I will now have to drive 30mins away to go to a better run store which isn't ran by this franchise owner.

1 rating

The owner of the Grafton shop has no idea of what customer service means. The shop turned me away after I had checked in on site and even after two communications from the corporate office is unwilling to respond to the problem. I am a heart failure patient and only get out occasionally. It was not a minor inconvenience it was a major disruption in my attempts to stay independent. I will make it my mission to keep pointing that out in every available forum. Anyone reading this should avoid doing business with a cold hearted owner who doesn’t care for people and only cares for her money.

1 rating

The owner of the Grafton shop has no idea of what customer service means. The shop turned me away after I had checked in on site and even after two communications from the corporate office is unwilling to respond to the problem. I am a heart failure patient and only get out occasionally. It was not a minor inconvenience it was a major disruption in my attempts to stay independent. I will make it my mission to keep pointing that out in every available forum. Anyone reading this should avoid doing business with a cold hearted owner who doesn’t care for people and only cares for her money.

Rated 1.7 out of 5.0 based on 19 Client reviews

2
Christopher S. | October 7, 2022 Service

"Ok so I have used Sports Clips for years. Mainly in South Florida. I moved back up to Springfield, O"

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1
Scott M. | October 7, 2022 Service

"The owner of the Grafton shop has no idea of what customer service means. The shop turned me away a"

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1
Scott M. | October 4, 2022 Service

"The owner of the Grafton shop has no idea of what customer service means. The shop turned me away a"

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1
Eric W. | September 25, 2022 Service

"I've been going to sports clips for about 5 years. I get a haircut 2 to 3 times a month. I have my h"

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5
Garrett W. | September 16, 2022 Service

"Great service, very relaxing the workers there are great."

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1
Joel M. | August 22, 2022 Service

"I completely understand that when you book online you are given an estimate time. For example my est"

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1
manual m. | June 29, 2022 Service

"I sat and wait for a haircut for 15 minutes when I was next in line I let them know (Briana) that I "

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1
Tom M. | April 24, 2022 Service

"I signed up on line to get my haircut and I had to wait 102 minutes. I arrived at the store and sign"

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1
Jesse P. | April 2, 2022 Service

"Really really pissed off at this place I was in a hurry today had stuff to do it tells me I have a 9"

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1
D B. | March 26, 2022 Service

"My app I use as usual asks for the password. Lame. I can’t remember it. Resetting a password for "

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